Updating and Changing Domain of a User
When a user switches domains the best course of action is to cancel the old website on MarketGoo and create a new one with the new domain from your end. What you need to do is to cancel the old subscription and create a new one with the new domain with the help of the billing/account management team.
What you can communicate with your users:
- Every subscription is based on a certain domain and can't be changed for a new domain. You may be wondering why, it is because historical data and progress are no longer valid for the new domain, as the new website will have different backlinks, different social KPIs and different keyword rankings.
- This is not our policy, it's Google and every search engine. As they crawl every website, they will count your website with a new domain as a new page and the SEO may vary.
- That you will need to do is to cancel the old subscription and create a new one with the new domain this should be free of charge.
Note: If you are concerned that your customer progress is going to be lost, it won't be like that. All optimized a page for a given keyword remains the same and our crawler won't open the task again.
*All other technical questions concerning the step should be consulted with MarketGoo team as needed.